Support
Direct and uncomplicated
The Nt system is proven and used reliably worldwide on a daily basis. Our support is just the same: Should you ever need help, you will get it - reliably and uncomplicated.
Easy ticket system
We employ a robust ticket system on the basis of Freshdesk to suit your needs. Registered customers can browse our Knowledge base and ask for help. Tickets are answered quickly and reliably.
Ask the experts
At Tecnatives, there is no detached support infrastructure. All requests are answered by members of our german staff. On every support level, starting from daily requests, you will be handled by team members which participate in the development of our products. Our scientists and engineers can be contacted directly to answer your questions swiftly and correctly.